Kyc

Overview of KYC and AML Compliance

Pkrbet applies Know Your Customer (KYC) controls and anti-money-laundering (AML) measures to verify identity, assess risk, and monitor activity. The framework supports legal compliance, helps prevent financial crime, and protects the integrity of gaming operations. Verification is required before enabling full account features and certain transactional capabilities.

Risk-Based Due Diligence Framework

Pkrbet employs a tiered due diligence model: Simplified Due Diligence (SDD) for very low-risk activity, Customer Due Diligence (CDD) for standard verification, and Enhanced Due Diligence (EDD) for high-risk clients or unusual activity. The MLCO oversees the program, including governance, updates, and statutory reporting as required by applicable law.

Triggers for Full KYC

Full KYC is activated when any of the following occur: (i) a lifetime total of deposits reaches EUR 5,000 or more; (ii) a withdrawal request is initiated; or (iii) a transaction is deemed suspicious. In these cases, the user must complete the KYC process prior to continuing activity beyond existing limitations.

To verify identity and residence, the following documents must be provided. Each item should be submitted as a separate image or file and must be clear and legible:

• Proof of identity: government-issued photo ID (for example, passport, national ID, or driving license). Where a document presents multiple pages, both sides may be required.
• Selfie with ID: a clear photograph of the holder holding the same ID used for verification, with ID number and name visible and matching other documents.
• Proof of address: a recent bank statement or utility bill showing the holder’s name and residential address, dated within the last three months.

Each document submitted must satisfy the following criteria unless otherwise stated:

• All documents must display the full legal name exactly as registered on the account.
• Documents must be valid and not expired.
• Proof of identity must confirm the holder is over 18 years of age.
• Proof of address must correspond to the country of residence and the name must match the identity document used for verification.

Documents must be submitted through the secure verification channel within the user’s account. The verification team conducts review within seven (7) calendar days of receipt. If documentation is incomplete or unclear, additional information or documents may be requested. Failure to provide required materials within seven (7) days of a request may result in suspended activity or restricted withdrawals until verification is completed.

Pkrbet performs ongoing monitoring of player activity and periodic re-verification to maintain compliance. Elevated risk indicators or significant changes in behavior may trigger updated verification requests or reassessment of the user’s risk level. The AML Officer is responsible for the ongoing management of policy compliance and communications related to AML requirements.

Users must maintain a single account with Pkrbet. The creation or operation of multiple accounts by a single user is prohibited. If multiple accounts are identified, all related accounts may be blocked or closed, and any bets or winnings may be deemed void at the discretion of Pkrbet.

Pkrbet processes personal data solely for KYC and AML purposes and in accordance with applicable data protection laws. Data is retained for as long as required by law or by internal policy related to customer records, and access is limited to authorized personnel involved in verification and compliance activities.

Begin or continue the verification process by accessing the secure verification portal within your Pkrbet account and following the on-screen prompts to upload the required documents. If assistance is needed, contact the Pkrbet support team through the in-account help channel. Response times are aligned with the company’s support policy and the requirements of this KYC framework.